Terms and Conditions
Disclaimer / Terms & Conditions
Caution: Epileptics should not enter hypnosis or anyone diagnosed as having a psychotic, mental illness in person or in CD, audio or video cassette tape form. We accept no responsibility whatsoever. Under no circumstances including but not limited to negligence shall Open College UK Ltd (OC) or it’s principal & Company Director Mike Sherwood or the SFTR or any of his staff members be liable for any special or consequential damages in any way whatsoever now or in the future that result from the use of or the inability to use hypnosis/advanced hypnosis techniques/hypnotherapy/counselling/relaxation therapy/regression therapy/NLP/PLR therapy or any other therapies or courses whether in person/audio/video tape cassette/CD rom/text manuals/books/e-mails/website/s or any downloaded software material/s even if the Open College UK Ltd (OC) or the SFTR or Mike Sherwood the company director or any of his staff members or its representative/s of any kind has been advised of the possibility of such damages in any way whatsoever. The information, techniques, methods and recommendations by us is not intended to substitute for the diagnosis and care of a qualified physician / GP nor to encourage the treatment of illness by persons not recognizably qualified. If you use hypnosis or any complementary/alternative health therapies & are under medical care for ANY condition do not make ANY adjustments to ANY prescribed medication without the approval of your doctor. If in any doubt you should seek your GPs advice.
Confidentiality GDPR & ICO
Open College UK Ltd is a fully GDPR compliant and ICO annually registered Company.
ICO Registration number: ZA361896
Registered Organisation: Open College UK Limited
Date first registered: 9th of May 2018
ICO – Wycliffe House
Telephone: 0303 123 1113 F. 01625 524510
You’re personal data and how we use it
This includes (anything that we sell) posting out your course pack in hard back from, any other related materials such as any replacement items, books, folders, letters and or documents now or in the future including the posting out of your qualification or diploma certificates or even replacement documents many months or years later if you should request such.
Cancellation & Returns Policy
Under the Consumer Protection (DSR’s) Distance Selling Regulations 2015 you have a statutory right to cancel an order/the service (contract) for a course placement up to 14 working days starting from the day after your course package/goods are delivered to you. This is the day after you receive your course package and sign for it.
Statutory right of cancellation – Distance Selling Regulations
You may cancel an order/the service (contract) and obtain a full refund by notifying us in writing by post up to 14 working days starting the day after the delivery of the goods to you. This must be put in writing and posted to our Company address as displayed on this website. We will refund you the cost of the course/goods paid plus the cost of our delivery to you within 14 days of the cancellation.
Open College 14 day money-back guarantee
In addition to your statutory rights shown above we offer a 14 day money back guarantee, which allows you to return a course package for any reason within 14 days of receipt for a full refund, so long as it is unused and unmarked. These 14 working days also start the day after you receive and sign for your course package. Refunds will not be given outside of this 14 working day period for ‘ANY Reason’, (NO reason will be accepted) irrespective of personal circumstances or difficulties (Strict). You are signing and agreeing to this. Once you receive your course package/the goods through the post, you will be free to inspect and sample the goods/the service. If within this period you are not satisfied with your course package/the goods/the service or any of our products you are entitled to return the goods and obtain a full refund from us. You are required to return all the goods back to us (unmarked, as new) at your own expense. (You are required to pay for the return of any unwanted goods). Any damaged materials such as marked text books will be charged for/deducted.
We request customers return the products with their original packaging and to ensure that the package is sufficiently wrapped up to minimise the risk of transit/postal damage. Please follow our simple Returns Procedure detailed below.
If you do not wish to keep the course package or any of the products and simply want a refund, return the complete product within 14 days of delivery, and we will process a refund according to your original method of payment. Please note that customers who have received their order and are not happy with their purchase will need to return their package at their own cost unless the course package/product is faulty, damaged or has been sent by us to you in error. If you are in any doubt please telephone 0121 680 0141 for further advice and instructions.
All students and customers of the Open College UK Ltd having read and signed to this disclaimer fully agree and understand ALL our Terms & Conditions FULLY. The following statement is displayed on the foot of each enrolment form along with all customer signatures and will be kept on file in hardback form.
The following is stated on the foot of the enrolment form
Any customer (before or during a course enrolment) who expresses either in writing or verbally in person or over the phone any form of objection, argument or refusal to accept or agree with any of the above Terms and Conditions this includes every single part of the above agrees that they understand we will if we choose cancel or terminate any course placement or application at our discretion as we see fit.
The Company reserves the right to update/change/omit/add any part of the above terms of enrolment at any time without notice.