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Business Skills, Leadership and Employability

Open College UK Limited provides a wide range of approved, industry recognised, Video Based e-learning Awarded Courses. All e-learning courses are awarded a recognised qualification and comes with an A4 size wall mounted display certificate upon completion.

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Courses start from as little as £15 plus VAT *

All our e-courses are readily available immediately 24/7. No waiting, you can BOOK NOW or anytime it suits you. Our courses are open to anyone, both private individuals and Companies, staff members or employees, individual or bulk course bookings. All e-courses can be studied and completed at your own home or workplace from start to finish. All your online learning is carried out through your student learning account which you will receive when you book your 1st new course. When you have completed your course, you can add more awards and qualifications to your portfolio as you go, all via superior quality and superbly presented easy to learn videos. Check out our video’s superior quality and very high standards by taking a free trial now!

Over 150+ titles covering Health and Safety, Business Skills, Leadership, Social Care and Hospitality all leading you to a recognised qualification you can be proud of.

*Please note that listed course prices do not include VAT.

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Cyber Security

CYBER SECURITY

Duration: 25 Minutes
£35 + VAT

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences

CPD  Approved

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Facebook for Business

FACEBOOK FOR BUSINESS

Duration: 80 Minutes
£90 + VAT

Facebook is the world's largest social network. With over a billion users it's very likely that a proportion of your target customer audience will have a Facebook account. This course will look in detail at the use of Facebook as part of your marketing activity.

CPD  Approved CPD units 2

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Twitter for Business

TWITTER FOR BUSINESS

Duration: 55 Minutes
£90 + VAT

Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. This courses will look in detail at the use of Twitter as part of your marketing activity.

CPD  Approved CPD Units 2

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Search Engine Optimisation for Business

SEARCH ENGINE OPTIMISATION FOR BUSINESS

Duration: 80 Minutes
£149 + VAT

This course focuses on the anchor point of your digital marketing strategy which is your website or micro-site. Here we'll explore search engine optimisation 'SEO' and how you can use this to drive traffic to your website.

CPD  Approved CPD units 2

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Equality, Diversity and Discrimination

EQUALITY, DIVERSITY & DISCRIMINATION

Duration: 70 Minutes
£35 + VAT

In this course we're going to be discussing two topics, 'equality' and diversity' and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.

CPD  Approved CPD units 2

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Stress Management

STRESS MANAGEMENT

Duration: 30 Minutes
£35 + VAT

Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you. This course will cover an introduction to stress and why it's a problem, some of the causes of stress and some ways to minimise the risk of stress.

CPD  Approved CPD units 1

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Disciplinary Procedures

DISCIPLINARY PROCEDURES

Duration: 45 Minutes
£35 + VAT

This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

CPD  Approved CPD units 2

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Leadership Skills

LEADERSHIP SKILLS

Duration: 90 Minutes
£35 + VAT

A leader doesn't necessarily have to be a 'manager', but it's difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.

ILM & CPD  Approved CPD units 3

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Level 2 Food Safety - Manufacturing

SEXUAL HARASSMENT IN THE WORKPLACE

Duration: 55 Minutes
£35 + VAT

This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You'll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.

CPD  Approved CPD units 2

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Project Management

PROJECT MANAGEMENT

Duration: 90 Minutes
£35 + VAT

This course covers the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills.

CPD  Approved CPD units 3

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Objective Setting

OBJECTIVE SETTING

Duration: 30 Minutes
£35 + VAT

This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting

CPD  Approved CPD units 1

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Effective Delegation

EFFECTIVE DELEGATION

Duration: 110 Minutes
£35 + VAT

This course will start with the essentials - defining exactly what we mean by delegation and why it's so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more..

CPD  Approved CPD units 3

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The Principles of Performance Management

THE PRINCIPLES OF PERFORMANCE MANAGEMENT

Duration: 55 Minutes
£35 + VAT

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It's about setting achievable goals for the organisation and targets for individuals and teams.

CPD  Approved CPD units 2

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Introducing GDPR

INTRODUCING GDPR

Duration: 60 Minutes
£35 + VAT

This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there's important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.

CPD  Approved CPD units 2

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Licensed Premises Staff Training

LICENSED PREMISES STAFF TRAINING

Duration: 60 Minutes
£35 + VAT

This course is aimed at anyone that works on licensed premises and gives them an overview of key topics relating to UK licencing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.

CPD  Approved CPD units 2

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LinkedIn for Business

LINKEDIN FOR BUSINESS

Duration: 45 Minutes
£90 + VAT

LinkedIn is a very valuable tool to find the key decision makers within certain companies. It's used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch and a lot more. Find out how it can be used to enhance your business.

CPD  Approved CPD units 2

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Social Media for Business

SOCIAL MEDIA FOR BUSINESS

Duration: 100 Minutes
£149 + VAT

All about how to get the best out of social media in a business. Looking at business strategy, business development and the practicalities of employing people and agencies to support your social media activity.

CPD  Approved CPD units 3

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Hospitality and Customer Service

CUSTOMER SERVICE

Duration: 75 Minutes
£35 + VAT

This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

CPD Approved CPD units 2

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Conflict Resolution in the Workplace

CONFLICT RESOLUTION IN THE WORKPLACE

Duration: 45 Minutes
£35 + VAT

Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally it explores how effective management of conflict can result in positive outcomes in the workplace.

CPD  Approved CPD units 2

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Time Management

TIME MANAGEMENT

Duration: 105 Minutes
£35 + VAT

More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them work in a more efficient manner. This course has been designed to ensure you have the techniques to improve your efficiency, output and ability to function more effectively - whether in your ordinary day or when deadlines loom and the pressure is building.

CPD  Approved CPD units 3

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Presentation Skills

PRESENTATION SKILLS

Duration: 55 Minutes
£35 + VAT

Giving a successful presentation can be one of the hardest parts of many people's jobs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

CPD  Approved CPD units 2

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Anti Harassment and Bullying

ANTI HARASSMENT & BULLYING

Duration: 32 Minutes
£125 + VAT

This course covers the commitments that should be laid out in your company's anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

CPD  Approved CPD units 1

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Negotiation

NEGOTIATION

Duration: 46 Minutes
£35 + VAT

This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.

CPD  Approved CPD units 2

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Managing Sickness & Absence

MANAGING SICKNESS & ABSENCE

Duration: 30 Minutes
£35 + VAT

This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.

CPD  Approved CPD units 1

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Sales Skills

SALES SKILLS

Duration: 120 Minutes
£35 + VAT

The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting. It then discusses how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. It then finishes off by covering negotiations and how to avoid them and includes some methods for closing a sale.

CPD  Approved CPD units 3

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Developing Good Employee Relations

DEVELOPING GOOD EMPLOYEE RELATIONS

Duration: 45 Minutes
£35 + VAT

This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.

CPD  Approved CPD units 2

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Managing Meetings

MANAGING MEETINGS

Duration: 60 Minutes
£35 + VAT

The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.

CPD  Approved CPD units 2

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Supervising Food Safety - Level 3

DEVELOPING TEAMWORK

Duration: 30 Minutes
£35 + VAT

This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team. 

CPD  Approved CPD units 1

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