Conflict Resolution In The Workplace Course

Original price was: £270.00.Current price is: £225.00.

Course Overview

SFTR Registered Open College Diploma Course

  •  SFTR Accredited Open College Diploma Course
  • Upon completion of this course you will be entitled to the use of these Designatory letters after your name: Dip.Conflict.resolution which will be printed upon your final Diploma Certificate under your name.

Additionally you will receive these 2 Certificates within your course package:

  • A4 size Membership wall display certificate into the Open College. Allowing you the use of MOC after your name.
  • A4 size Membership wall display certificate into the SFTR. Allowing you the use of MSFTR after your name.

This diploma course is currently available for the temporary reduced low fee of only £225 UK.

Course Description

Conflict Resolution Diploma awarded Course.

Successful management depends on your own personal abilities to effectively manage disputes that can arise within seconds. Provides in-depth guidance and information on specifically communicating with your employees, reprimanding and disciplining or terminating the worker role.

Provides many skills and tools for managers to identify and resolve conflicts with the emphasis on preventative measures.

  • Preventative mediation.
  • Practical mediation tools.
  • Proactive techniques.
  • Reduce or eliminate internal conflicts and make the workplace a better place for all concerned.
  • Clear and concise definitions in an easy to read manner.
  • Learn how to be smart and quick off the mark when dealing with conflicts.
  • Learn the warning signs.
  • Case studies with examples.

This course concentrates on the importance of conflict resolution in the workplace.

The course will provide common sense advice for anyone who may have concerns about their personal safety within a social environment.

This Conflict Resolution in the Workplace course aims to increase your ability to handle aggressive and challenging behaviour, thereby protecting you or your staff’s personal safety, whilst carrying out everyday work duties.

By completing this Conflict Resolution in the Workplace course, you will increase your own knowledge and understanding of a range of personal safety issues and become more aware of the many practical and legal issues surrounding violence encountered in the workplace and how this can impact upon your personal safety.

Course Provider:

Open College UK Ltd


This course is set in the English language and is entirely coursework based. All notes and reading materials, including text book/s are supplied by us direct in one complete package. There are no other required text or materials, books to purchase. We supply everything for you within your course package for the low fee shown. There are no hidden or additional fees to pay.

Method of Learning:

This is a home study, distance learning course. All of your course study materials are posted to you in one complete study package. All of your coursework is to be completed within the outlined period. This course is structured in an EASY LEARNING and user friendly way.


Upon completion of this home learning programme, students should be able to understand the basics of many key areas within this subject. Participants of the course will have acquired an overall basic understanding of the subject matter and will have achieved a sound basis to summarize important topics and be reasonably competent to make further progress and educational development in this field with a range of theoretical skills and insights to assist with any short or long term goals.

Grading Assessment:

This course is assessed upon the successful completion and submission of coursework with a Pass, Merit or Distinction. Distinction is 90%. All content is course work based, home study through the post or online, depending on the subject being studied. NO attendance or visits to any exam centre is required on this subject.

Entry Requirements:
There are NO entry requirements. No background training or qualifications are required. Anyone can enrol at any time, beginners, intermediates and experienced all year round. You are expected to be able to read and write or type/word process your coursework and be able to understand the English language.

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