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Conflict Resolution in the Workplace
This Level 2 Awarded programme has been written for anyone within the workplace and is specifically designed to
apply a proactive approach to personal safety and conflict resolution.
Course Description
This programme is divided into four modules, each concentrating on an important aspect of conflict resolution in the workplace.
The course will provide common sense advice for anyone who may have concerns about their personal safety within a social environment.
This Conflict Resolution in the Workplace course programme aims to increase your ability to handle aggressive and challenging behaviour,
thereby ensuring your or your staffs personal safety, whilst carrying out everyday work duties.
This aim is further emphasised, by offering advice and an understanding in a range of practical safety issues that can be used to develop individual strategies to improve their personal safety in a variety if situations.
By completing the Conflict Resolution in the Workplace programme, you will increase your knowledge and understanding of a range of personal safety issues and become aware of some of the practical and legal issues surrounding
violence encountered in the workplace and how this can impact upon your personal safety.
Our aim is to provide you with the best deal available, therefore registration fee, certification fee and full tutor support is included in the course price for you.
No Previous Knowledge Required
No prior learning knowledge or experience is essential to take this course study.
This course is open and available to anyone wishing to learn more about Conflict Resolution in the Workplace and would like to take part in a highly rewarding homestudy course.
You have the freedom to start the course at any time and continue your studies at your own pace for up to 12 months from first enrolment with full tutor support.
Tutor Support
You will receive the course manual, assignments and study guide plus tutor support by mail and email.
The student support team are also available for any other queries that you may have whilst completing your course.
You can be assured that unlimited support is available for your home learning course, so there is no need to struggle or feel isolated during your studies.
Assessment
The Level 2 certificate is obtained by successfully completing a series of assignments together with an end of course multi-choice questionnaire.
Theoretical information is provided throughout the course, followed by a series of exercises that are to be completed and marked by your personal tutor.
Modules
Unit 1 - Diffusing Difficult Situations in the Workplace
Unit 2 - Preventing and Managing Physical Assault in the Workplace
Unit 3 - Mediation in the Workplace
Unit 4 - Legislation Affecting Personal Safety at Work
This Course Includes:
Tutor Support: Full Unlimited 'Personal' Tutor Support Available.
Course Duration: 16 Weeks Approx. You have up to one year to complete your course.
Qualification Awarded: Level 2 Certificate Qualification.
Awarding Body:
Recognised UK Qualifications Awarding Body - Ascentis. External to us.
Format: Paper format only.
Learning Method: Distance Learning/Home Study Only.
Entry Requirements: No prior knowledge or experience is needed.
Attendance: No attendance required.
Course Cost:
To view the fees for this course. CLICK HERE
and scroll down to course number 96.
Instalments: Not available.
How to Enrol: Please see below.
Please Note:
Please ensure a clear distinction is made between this course and all our other listed
Certificate and Diploma Course descriptions available throughout this Website.
This particular course outlined above specifically relates to this page
description only and differs from other Open College? Diploma Awarded Courses which may include
other items such as FREE membership eligibility, use of designatory lettering, Open College? hard-back
course content/materials, free CDs and other course related benefits and services offered by us throughout this entire Website.
This particular Course is available through the Open College? via our Partner College in
Distance Learning. As soon as your application form and fee has been received by us, you will receive
confirmation from your student advisor welcoming you with details of your tutor, course details
and how to begin your studies etc.
HOW TO ORDER THIS COURSE
PLEASE PRINT OFF THIS FORM
CLICK HERE and simply post it in to us with a cheque or
postal order or 'Special Delivery' cash to the College address which is located on the form.
Alternatively you are welcome to telephone the College for an order form or prospectus
to be posted out to you
here
When contacting us for an application form for this course please state which course you are enroling onto.
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